Privacy Policy

1. Introduction

Oxide Studios respects your privacy. This policy explains what information we collect, how we use it, and your rights regarding your data.

2. Information We Collect

We collect information through:

• Purchases: Payment and order information is processed by Tebex, our payment provider. We receive order details but do not store payment card information.
• Analytics: Basic site analytics help us understand how visitors use our website. This may include page views, browser type, and general location data.
• Discord: If you contact us via Discord, we may retain conversation history for support purposes.

3. How We Use Information

We use collected information to:

• Process and fulfill your orders
• Provide customer support
• Improve our website and products
• Communicate updates about your purchases
• Prevent fraud and abuse

4. Third-Party Services

We use the following third-party services:

• Tebex: Handles all payment processing. Their privacy policy governs how they handle your payment data.
• Analytics: We may use analytics services to understand site usage. No personally identifiable information is shared.

5. Data Security

We implement reasonable security measures to protect your information. However, no method of transmission over the internet is 100% secure. We do not store sensitive payment information on our servers.

6. Data Retention

We retain order and transaction records as required for business and legal purposes. Analytics data is aggregated and does not identify individuals.

7. Your Rights

You have the right to:

• Request information about data we hold about you
• Request deletion of your data (subject to legal requirements)
• Opt out of analytics tracking via browser settings

To exercise these rights, contact us through Discord.

8. Changes to This Policy

We may update this privacy policy periodically. Changes will be posted on this page with an updated revision date.

9. Contact

Privacy questions or concerns? Join our Discord server to get in touch.