Troubleshooting Guide

Common oxide-pestcontroljob issues and fixes — install, shifts, dispatch, the van, the inspection, treatments, wasp nests, reports and callbacks, crews, pay, phone and screen, and settings.

Common issues with oxide-pestcontroljob and how to fix them. Most fixes are a setting in /pestcontrol settings or a step from the Installation Guide.

Install Issues

Shift Issues

Dispatch Issues

Vehicle Issues

Inspection Issues

Treatment Issues

Wasp Nest Issues

Report and Callback Issues

Crew Issues

Payment and Progression Issues

Phone and Screen Issues

Settings Issues

Debugging

Turn on Debug logging (Config.Debug) in /pestcontrol settings under General (Advanced tab). It saves to the database and applies live, with no restart or file edit needed.

This adds [oxide-pestcontroljob] lines to the server console and the F8 console for:

clocking in and out, with the depot's free slots
shift state changes
the dispatch timer and each call sent
crew invites and changes
progression loads, saves, level-ups and suspensions
the clerk and the van spawning
where each UV sign was placed and how it sits on the ground (in the F8 console)

Turn it off again afterwards.

Test a specific pest

Admins can set Force pest (Config.DebugForceSpecies) under General (Advanced tab) so normal dispatch sends only that pest. Set it back to Off for normal play. See Testing Every Stage.

Getting Help

If none of the above solves it:

Turn on debug logging and reproduce the problem.
Copy the server console output and any red F8 errors.
Contact Oxide Studios support with:
- your o-link version
- your framework (QBCore, Qbox or ESX) and the target, phone, money and vehicle keys resources you run
- the console and F8 output
- the steps that cause the problem
- whether it happened solo or in a crew
- the pest, the property, and the technician's level

Talking to the clerk shows "Failed to load data"

The clerk or the depot blip doesn't appear

Props are missing or invisible

Can't clock in

The shift menu doesn't open

No calls arrive

The call card shows but E does nothing

The shift ended on its own

A player is stuck on a call they can't finish

The van doesn't spawn

No keys for the van

The van doesn't show any gear options

The rear doors don't open, or only for one player

The van was destroyed

I can't see any signs

Players can't see the UV signs

A glowing sign won't log

The pest hasn't been named yet

The van doesn't offer the sprayer, bait stations or glue traps

There are no sign pings

The foundation line won't fill

"You sprayed the pet bowl! The customer has complained."

Bait stations or glue traps won't go down

Can't climb the ladder

I keep getting stung

I fell off the ladder

"Find the pest with the UV torch first."

"Treat the pest before you report." or "Remove the wasp nest before you report."

"Report from the company van."

"Finish the paperwork first."

The clipboard doesn't show while filing the report

The call paid less and a callback came

Cannot invite a partner

The partner didn't get the invite

No payout received

The payout looks wrong

Progression is not saving

The shift menu or the on-screen cards don't show

The stage card or findings card overlaps my HUD

The text summary isn't sent

The phone doesn't ring for incoming calls

I edited a config file and nothing changed

A change in the settings editor was refused

"In-world placement needs an updated o-link."

"You do not have permission."

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